Our quest is to achieve the pinnacle in technology-based construction solution powered by an even greater desire to be socially responsible. Our mission is growth through innovation and ideas. We believe in building successful long term relationships with our customers by offering integrated solutions and services exceeding their expectations!
Our vision is to provide innovative, world-class, construction equipments backed by technically competent serving capabilities, with the prime motive of satisfying each and every customer beyond the expected levels of business excellence.
Customer satisfaction always gets the top priority at Universal. Apart from imparting training to the customer’s operators, Universal back up their products with a missionary zeal.
The strategically deployed ‘Service-Vans’ ensure reduction of down-time to less than 24hrs. The ‘Service-Vans’, dealer network and Universal’s own regional offices are well equipped and timely led with the sufficient supplies of genuine Universal spares that may be required to keep our machines in a healthy condition.
Universal’s presence in India can be solely judged by its offices in various cities and associate network which is present across all the inner-cities to the most far-off locations.
In India, Universal is not just widely present but is …omnipresent!